HELP CENTER

Let’s figure it out.

Quick answers for your account and semester pass. Need a hand? Send us a message below.

Your account & pass

How do I log in?

Use your email address on the login page. We’ll email a six-digit code that expires in 10 minutes. Check your spam folder if it doesn’t arrive, and use the newest code if you request another.

What does the semester pass include?

The $9.99 USD pass unlocks full written reviews across the schools and professors available on ReviewMyProf for 120 days. Access starts after payment is confirmed. You can browse profiles, ratings, and review dates for free.

Does my pass renew automatically?

No. It’s a one-time purchase. Check your expiration date and payment history in your account dashboard. You choose whether to purchase another pass when yours expires.

Can I get a refund?

Semester passes are non-refundable, except where applicable law requires otherwise. If you notice a duplicate charge or another billing error, contact us below so we can review it.

Can I change my username?

Yes. Open Settings in your account dashboard. Your username is public; your login email is not.

How do I report a profile or review problem?

Use the form below and choose “School or professor correction” or “Review concern.” Include the page link and a short description so we can find it. You don’t need a semester pass to contact us.

We’re here to help.

Send a message and we’ll reply by email. Please don’t include passwords, login codes, or card details.

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